Privacy Policy

1. Introduction

DoctorsNaukri Technologies Pvt. Ltd. ("DoctorsNaukri", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and platform (collectively, the "Service"). Please read this policy carefully. If you do not agree with its terms, please discontinue use of the Service.

2. Information we collect

We collect information you provide directly to us, including:

• Account information: your name, email address, phone number, and password when you register.
• Professional profile: medical specialty, years of experience, council registration details, educational qualifications, and employment history.
• Organisation information: hospital or clinic name, address, GSTIN, and contact details when an employer creates an organisation profile.
• Application data: job applications you submit and any associated documents.
• Communications: messages you send through our in-platform messaging system.
• Usage data: how you interact with the Service, pages visited, search queries, and device information (IP address, browser type, operating system).

3. How we use your information

We use the information we collect to:

• Provide, maintain, and improve the Service.
• Match candidates with relevant job listings.
• Facilitate communication between candidates and recruiters.
• Send you job alerts, notifications, and service updates.
• Verify the credentials of candidates and organisations.
• Detect and prevent fraud, abuse, and security incidents.
• Comply with legal obligations.
• Respond to your enquiries and provide customer support.

4. Sharing your information

We do not sell your personal information. We share your information only in the following circumstances:

• With employers/recruiters: when you apply for a job, your profile information is shared with the relevant employer.
• Service providers: we may share information with vendors who help us operate the platform (e.g., cloud hosting, email delivery, analytics).
• Legal requirements: if required by law, court order, or government authority.
• Business transfers: in the event of a merger, acquisition, or sale of assets, user data may be transferred to the new entity.

5. Data storage and security

Your data is stored on secure servers in India. We use industry-standard encryption (TLS) to protect data in transit and AES-256 encryption for data at rest. Access to personal data is restricted to authorised employees who need it to perform their job functions.

We retain your data for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymise your personal data within 30 days, except where we are required by law to retain it.

6. Your rights

Under applicable law, you have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete information.
• Request deletion of your account and personal data.
• Withdraw consent for processing where consent is the legal basis.
• Object to or restrict certain processing activities.
• Lodge a complaint with a data protection authority.

To exercise any of these rights, email us at privacy@doctorsnaukri.com. We will respond within 30 days.

7. Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and understand how you use the Service. You can control cookies through your browser settings; however, disabling certain cookies may affect functionality.

8. Changes to this policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes by email or through an in-app notice at least 14 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated policy.

9. Contact us

If you have questions about this Privacy Policy or our data practices, please contact: